JoyFest - North Carolina - FAQs

What's new at Carowinds for JoyFest - NC?

Prepare for the slide of your life when world-class water slide racing comes to Carowinds in 2020! Debuting next summer is Boogie Board Racer, the longest mat racing slide in the Southeast delivering an AMAZING high-speed, high-thrill experience.

At the top of the water slide you and five other racers will grab a mat and toe the line. Ready to race? In an instant, you will be released into the rushing current of Boogie Board Racer. Everyone will zoom through their own chutes – sometimes enclosed, sometimes open to the sun – always accelerating to fast speeds. Alongside each other, you’ll zip through multiple passes of outrageousness and into a 360-degree loop before a surprise drop into a splashdown finish. Will you be the fastest Boogie Board Racer?

Boogie Board Racer is the first new attraction in Carolina Harbor waterpark since it opened in 2016 and “shore” to reward riders with a tsunami-size blast!

What is the cheesecake reception for pastors?

Cheesecake Reception for Pastors!
Hosted by Energize Ministries!

All Pastors are invited to join us at JoyFest-NC for a Cheesecake Reception that will include:
*Cheesecake, soft drinks, and water
*Gifts and Giveaways
*Private artist appearance(s)
*Encouraging Testimony
*Brief time of introduction and fellowship with other Pastors
Instructions will be given from the stage

What are the Carowinds park hours?

Carowinds opens at 10 am on May 23 and closes at 10 pm. Your JoyFest ticket allows you to enter the park when it opens, to enjoy the amusement park and all that it offers. Doors for the JoyFest festival open at Carowinds’ 13,000-seat outdoor Paladium Amphitheatre at 3 pm!

Where is the Box Office located?

The Carowinds Box Office is located beside the North Gate entrance. The Box Office is open during normal park operating days and hours.

Is there a Will Call Office?

Yes. Will Call will be available at 10 am on the day of the show. It is located at the Box Office/Group Sales building. Please bring a picture ID, the actual credit card used to purchase tickets and your order number.

What payment is allowed?

Accepted forms of payment are cash, Discover, VISA, Mastercard and American Express.

What is the cost to park at Carowinds?

The charge to park is $20 per car or van. There are approximately 6,500 parking spaces available in the Carwinds lots. Accessible parking is located in those portions of front rows closest to the north and south gates.

 

Are there discounts for Season Passholders?

Yes! Season Passholder tickets are available by calling 704.588.2600.

How do I purchase group tickets for JoyFest - NC?

Group rates are available by calling 704.588.2600 with groups of 15 or more receiving one free ticket.

Is there accessible seating available?

The venue is barrier-free. Accessible (crutches, gurneys, walkers, etc) and hearing/sight-impaired patrons seating is available. Assisted listening devices and interpreters are available if requested 3 weeks prior to the event. Accessible seating is located in Section A and BB, Rows 1 and 34.

Is smoking allowing?

No smoking is allowed in the seating areas of the venue.

May I bring outside food or drinks?

No outside food/beverage is allowed in the park. Luckily for guests at Carowinds, there are a wide variety of dining options to choose from. Whether you crave a Funnel Cake, Fresh Cut Fruit Cup, Rotisserie Chicken or Slow Smoked BBQ Pork, the Carowinds Food & Beverage department has a wide variety of dining options to choose from. Click HERE for more information about drinks and dining options!

May I bring an umbrella?

No umbrellas are allowed in the seating areas, but raincoats or ponchos may be used! All events are held rain or shine!

May I bring a camera or recording device?

No cameras or recording devices are allowed.

May I bring my child for free?

Children age 3 and up are required to have a ticket. Age 2 and under admitted free when seated on an adult’s lap. A ticket purchase at the Season Pass member price is required if a ticket for the child is desired.

Where may I get more information about Carowinds?

For all the latest information about Carowinds amusement part in Charlotte, go HERE!

JoyFest - Virginia - FAQs

What's new at Kings Dominion for JoyFest - VA?

Introducing Coconut Shores!

New Area Coming in 2020
Kings Dominion is making waves in 2020 with three exciting additions to their water park! Check out the newly redesigned area, Coconut Shores, which provides the perfect place for families to cool down and have fun. Kids of all ages can explore their way to the top of Lighthouse Landing, a 45-ft tall multi-level aqua play structure featuring hundreds of interactive elements for a splashtastic time. The little ones can find their own piece of paradise at Sand Dune Lagoon, a 3,000 square foot wave pool with playful 1-foot tall waves and interactive splash elements. And, a new dining experience showcasing a variety of flavors designed by our executive chef will bring families together for a relaxing meal.

What is the Cheesecake Reception for Pastors?

Cheesecake Reception for Pastors!
Hosted by Energize Ministries!

All Pastors are invited to join us at JoyFest-VA for a Cheesecake Reception that will include:
*Cheesecake, soft drinks, and water
*Gifts and Giveaways
*Private artist appearance(s)
*Encouraging Testimony
*Brief time of introduction and fellowship with other Pastors
Instructions will be given from the stage

Does my JoyFest ticket include admission to Kings Dominion?

Yes! It does. Your JoyFest – VA ticket includes admission to the amusement part, the rides and all the fun, as well as the festival concerts!

What are the park hours?

Kings Dominion is open from 10:30 am to 10 pm on July 11 during JoyFest!

Do Season passholders get a discount?

Yes! Season passholders may purchase a discounted $35 ticket to JoyFest! Please remember if you are purchasing a Season Passholder ticket, you must show a valid 2020 Season Pass at the front gate when entering the park.

How may I purchase group tickets?

Group rates are available by calling 804.876.5000 with groups of 15 or more receiving one free ticket. Group tickets are not available to purchase the day of the concerts at the door.

Is the event help rain or shine?

Yes! JoyFest is a rain-or-shine event.

When is the Box Office open?

The Box Office is open during scheduled park operating hours.

What payment is accepted?

The Box Office accepts Visa, Mastercard, Discover, cash and check.

Is there a Will Call window?

Yes! Will call tickets may be picked up at the Ticket Services Building at the main entrance. Customers must have the actual credit card, a picture ID, and the confirmation number.

Is parking plentiful at Kings Dominion?

Yes! There is ample parking available with an additional fee.

Is there accessible seating at JoyFest - VA?

Kingswood Amphitheatre is accessible and tickets are available through the website and Box Office. For more information, please contact Kings Dominion at 804.876.5000.

Do you allow smoking?

No smoking in the seating areas of the venue.

May I bring in outside beverages and food to the park?

No outside food/beverage to be brought in. Luckily for guests at Kings Dominion, there are a wide variety of dining options to choose from. Whether you crave cotton candy, fresh cut French Fries, gluten-free options or you prefer sit-down dining in a relaxed atmosphere, we’re sure to have something for every taste. For more information on dining options, click HERE!

May I bring an umbrella?

No umbrellas in seating areas. Concerts are rain or shine, so please bring a raincoat or poncho in the event of inclement weather.

May I bring a camera?

No cameras or recording devices.

Are children allowed into JoyFest for free?

Children age 3 and up are required to have a ticket. Age 2 and under admitted free when seated on an adults lap.

Where may I get more information about Kings Dominion?

For all the new rides and information check out the Kings Dominions website: HERE!

MORE FAQs

Is the event held rain or shine?

Yes! JoyFest is a rain or shine event!

What are the benefits of the VIP Packages?

Exclusive VIP Packages Available! Limited Availability!

VIP Platinum Package:

  • Ticket in the closest seats
  • Commemorative Laminated Pass
  • Exclusive Meet & Greet with one of the Artists (Selected at the time of purchase on a first-come, first-served basis. Exclusions apply.)
  • JoyFest T-shirt

VIP Gold Package:

  • Ticket in the closest seats behind the Platinum section

How do I become a vendor?

We are so glad you asked! We are accepting applications to be a retail merchandise vendor at JoyFest for clothing, jewelry, accessories and gifts, etc. that may be suitable for our music festival. Please contact Mike Zustiak for more details: michaelzustiak@gmail.com

How may I purchase tickets to JoyFest?

Purchase tickets online by clicking the Buy Tickets button on this website! https://joyfest.org/

What is the artist Schedule for the Day?

The Artist schedule will be finalized and posted about a week before the festival. Be sure to check back!

Is park admission included?

Yes! Park admission is FREE with the purchase of a JoyFest ticket!

What is the disclaimer?

DISCLAIMER: Presented by Premier Festivals in Association with Young & Associates. Artists are subject to change without notice. Further operating hours, dates, prices and policies are subject to change without notice. Seating arrangement, ticket outlets, and availability of tickets are subject to change without notice. Tickets are not refundable for any reason and all sales are final. All events are held regardless of weather. Purchaser assumes all risk and agrees to these terms when buying tickets. A purchased ticket is a revocable license and may be taken up and admission refused upon refunding of the purchase price. The resale at a price higher than the face value of a ticket is grounds for seizure and cancellation without compensation. Holder of any ticket also assumes all risk and danger incidental to the event before, during and after the event. Absolutely no moshing, body-surfing or slam-dancing allowed. Please note that video cameras and other audio recording devices are prohibited.